Urgent Care and COVID-19: What You Should Know

You may be wondering if it’s safe to visit an urgent care clinic during the pandemic. If you’re experiencing acute symptoms or have a chronic condition that’s worsening, the answer is yes, you can and should see a medical professional.

Allowing certain conditions and symptoms to progress isn’t a good strategy. Most complications of COVID-19 occur in patients who are obese or suffer from conditions such as diabetes, kidney disease, heart disease, and hemoglobin disorders. 

Some medications may also lower your ability to fight viruses.

But if you do choose to see a medical provider, there are a few guidelines you need to follow for your safety and the safety of the medical staff. 

From Philip H. Lee, DO, and the staff of West Hills Urgent Care in West Hills, California, here’s a quick rundown of what you can expect when you need urgent care.

In-person visits guidelines during the pandemic

We understand you may be feeling nervous about seeing our providers in-person. But our staff takes the following safety measures:

Our staff also wears protective equipment and disinfects all surfaces on a daily basis and throughout the day to prevent the spread of the virus. 

Symptoms and conditions that prompt an urgent care visit

Don’t ignore acute or unexpected symptoms. Our staff is equipped to safely handle emergencies and manage chronic conditions.

We can help with the following:

During a visit, we may recommend certain tests, such as an ultrasound, blood work, X-rays, or an EKG, to confirm or rule out a diagnosis

If your symptoms are life-threatening (e.g., large wounds, difficulty breathing, chest pain, or head trauma), call 911 and head to the nearest emergency room as soon as possible. 

Staying safe during the pandemic 

The pandemic shouldn’t prevent you from getting urgent care when you need it. 

To prevent getting infected, avoid crowded places or touching your nose, mouth, or eyes. Use a surgical mask in enclosed spaces like stores, and practice social distancing. If you or a loved one experiences symptoms, self-quarantine for at least 14 days. 

Our practice follows strict guidelines to keep you and your family safe during your consultation and treatment. So if you require urgent care, contact us to schedule an appointment at our facility in West Hills, California. We’re here for you seven days a week.

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